doodledee

I called Time Warner the other day and had it out with one of their customer service reps over my insanely expensive new cable bill. I didn't play the angry card or anything, I went with the dumb guy who didn't know his rates were gonna go up and now is thinking about dumping cable.

I think the dude I was talking to was in a Canadian call center. (He was polite and he said 'out' in that Canadian 'oot' way.) After 20 seconds of explaining my issue he just said they'd knock $11.95/mo off my bill no questions asked. I said that was nice of them and I hung up the phone.

I'm still not sure I'm keeping it - is $60 really all that better than $72? - but I was reassured to see that the Theory of Universal Negotiable-ness-ity is still going strong.

i'll miss you fake tivo [doodledee]